Until September 24, 2010

  Sales and Marketing

mark_murphy_web.JPG Easy Best Practices for Social Media
Workshop: A step-by-step guide to getting started with social media and how you can use it to improve customer service and reach new customers.
Presenter: Mark Murphy, CEO, Performance Media Group & Publisher of Agent@Home Magazine

PagliassoAnita.jpg Group Business is Big Business
Workshop: We all know that Group Business can be BIG Business! Come away from this energized session with new insight and ideas to comfortably prepare you to work with groups of all sizes and interest.
Presenter: Anita Pagliasso, OSSN Western Regional Manager

  Sell More to Make More!
Panel: Industry experts share how to maximize commissions for increased sales and earnings

Moderated by James Shillinglaw, Editor-in-Chief, Agent@Home Magazine. Panelists include:

Sports Empire
Suzanne Slavitter
Owner

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ShoreTrips
Barry Karp
Owner, President

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HotelRewards
Scott Newcomer

Director of Marketing and Business Development

Auto Europe
Linda Marquard

Regional Sales Manager


vte_logo_240x107.jpg Agent Success Stories
Panel: Hear directly from top agents about why and how they became successful while working from home. Kate Rice moderates a panel of top home-based agents that includes Pam Cameron, an independent agent working from home and owner of Globestar Travel; Nancy Weinstein of America’s Vacation Center; and Arleen Eblacas of Travels R Us, who is affiliated with the Uniglobe host agency.



  Professional Improvement

KoepfScott.jpg Travel Agent 101 - Getting Started
A beginners' travel agent guide to getting started. Listen in for advice on how to avoid pitfalls and succeed in retail travel.
Presenter: Scott Koepf, President of the National Association of Career Travel Agents

StaceyZable.png Travel Agent 201 - Education that grows your business
Are you challenged by information overload?  Do you know how to stay educated on the latest information in the most time efficient manner? Learn how and where to quickly get the most important information on destinations, new details about the products and more.
Presenter: Stacey Zable, Executive Editor, Agent@Home Magazine

LauraStack.png Time Management
Laura Stack, The Productivity Pro, will address the special time management demands of working in a home office. You'll learn to be more productive, so you can achieve the same results in less time to help you achieve Maximum Results in Minimum Time®. You'll gain scores of new ideas on increasing output without increasing effort and performing at your best!
Presenter: Laura Stack, MBA, CSP

FeeGary.jpg The Future of Home Based Travel Agents
Interview: Hear from Gary Fee, as he shares his insight into the industry and what the future holds for the home based travel agency business with James Shillinglaw, Editor-in-Chief, Agent@Home Magazine.
Gary Fee, President of OSSN



  Travel Agent Programs

LauraStack.png The Right PATH
Interview: Hear Jackie discuss PATH and how it can help you understand just how to choose a good host. She also covers the standards of business for hosts that PATH has created, and the direction of the host agency business for the future.
Presenter: Jackie Freidman, President & General Manager, Nexion. President of the Professional Association of Travel Hosts

  Host Agencies Defined
Panel:  Decide what's right for your needs by listening in on a panel of top host agency representatives discussing their features and offerings. Moderated by James Shillinglaw,
Editor-in-Chief, Agent@Home Magazine. Panelists include:
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Expedia CruiseShipCenters
Dan Chapelle
General Manager

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Crown Cruise Vacations
Roger Poulard
Director, CCV Advantage

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Uniglobe Travel Center
Betsy Geiser
Vice President

 

 


  Offers for Travel Agents Today
Interviews: In a series of individual interviews, top suppliers with some of the best programs in the market dedicated to home-based agents share what they have to help you sell more of their products. Hear why they think home-based agents are so critical to their business.

Interviews conducted by James Shillinglaw, Editor-in-Chief, Agent@Home Magazine include:
xczc Starwood Hotels
Starwood Pro

Chris Austin
Vice President, Global Customer Partnerships
SNisbet Globus
Travel Agent Portal

Scott Nisbet
President & CEO
Gorga.jpg Travel impressions
Quest for Agents

Steve Gorga
President & CEO
exec_astuart.jpg Norwegian Cruise Lines
Travel Partners

Andy Stewart
Executive Vice President of Global
Sales and Passenger Services

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